Terms & Conditions
Last Updated: October 1, 2025
Entities: Justice Chatbot Holdings Inc. (Ontario, Canada) and Justice Chatbot Ltd. (Uganda)
(collectively, “JusticeBot”, “we”, “our”, “us”)
These Terms and Conditions (“Terms”) govern your access to and use of our websites https://justicebot.org, https://evejusticebot.org, and https://justicebot.io (together, the “Sites”), and our related channels (web apps, WhatsApp, Messenger, SMS/USSD, email), dashboards, waitlists, offers (including Founding/Early Memberships and Lifetime Deals), sponsorship tools, and services (collectively, the “Services”). By using the Sites or Services, submitting your email, or purchasing a product/membership, you agree to these Terms. If these Terms conflict with marketing pages, FAQs, or emails, these Terms control.
0) Contracting Entity by Location
You contract with:
Canada users → Justice Chatbot Holdings Inc. (Ontario, Canada)
All other users → Justice Chatbot Ltd. (Uganda)
We may publish registration details and service addresses on our Legal/Contact page. We may assign or novate this agreement within the JusticeBot group for operational or regulatory reasons, provided this does not materially diminish your contractual rights.
1) What We Are (and Aren’t)
1.1 Not a law firm; no legal advice. JusticeBot is a technology and marketing platform. We are not a law firm and do not provide legal advice or legal services. Information delivered via the Services is general legal information and must be reviewed with a qualified legal professional before you rely on it.
1.2 Neutral connection to qualified professionals. At your choice, we connect you with qualified legal professionals to review information and provide legal services if you choose.
1.3 No JusticeBot lawyer–client relationship; no referral service. Using the Services does not create a lawyer–client relationship with JusticeBot. Any lawyer–client relationship exists only between you and the independent professional you choose, under a separate engagement. JusticeBot is not a referral service, does not recommend or endorse specific professionals, and does not take a percentage of legal fees or per-matter compensation.
1.4 Eligibility & emergencies. You must be 18+ (or age of majority) or have verifiable parental/guardian consent where permitted. The Services are not for emergencies. If you are in danger or face imminent harm, contact local emergency services immediately.
2) Business-Funded Sponsorships
2.1 Brand marketing; not donations. Businesses and institutions may purchase sponsored visibility (brand placements shown when people are seeking help). Sponsorships are brand marketing, not solicitation of donations. JusticeBot does not solicit donations, issue charitable tax receipts, or provide donor-advised services.
2.2 Labels. Any paid or value-exchanged brand placement is labeled “Sponsored” (FR-CA: “Commandité”) clearly and prominently on every surface (web, mobile, email, messaging). Sponsored placements are not endorsements or recommendations.
2.3 Credits funded by sponsors. We may convert portions of sponsor spend into non-cash credits to help users access platform features (see Section X – Credits).
3) Professional Membership (Lawyers & Legal Organizations)
3.1 Early Membership promotion. A promotional Founding/Early Membership may be offered at USD $250 per year (no long-term contract). Pricing may change for future terms or renewals; any prepaid term is locked for its duration.
3.2 Scope. Membership provides access to platform features (e.g., Legal AI Agent setup, basic website generation, intake/CRM tools, multi-channel connectivity) as described at purchase.
3.3 Professional responsibilities. Members confirm they are appropriately licensed, comply with professional responsibility and advertising rules, maintain required malpractice insurance, handle client funds via trust/IOLTA accounts where applicable, conduct conflicts checks, and issue their own engagement letters. JusticeBot does not supervise legal services.
4) Domain & Professional Email (Promo, $16 Cap)
4.1 Eligibility. If you do not already have a website/domain at purchase, your plan may include one (1) standard domain registration for the first year and one (1) professional email mailbox.
4.2 $16 cap (first-year registration). The promotional domain credit covers registrar fees up to USD $16 for the first year of a standard, non-premium domain (e.g., common TLDs where the registrar’s base price is ≤ $16 at the time of purchase). If your chosen domain costs more than $16 (e.g., premium or higher-priced TLDs), you pay the difference before registration. WHOIS privacy, premium DNS, extra mailboxes, and other add-ons are not included unless expressly stated.
4.3 Ownership & contacts (temporary registration by JusticeBot). For setup efficiency, the domain may be initially registered in JusticeBot’s name as a temporary custodian/administrator. You are the beneficial owner from initial registration. Upon your request at any time, and in any event within 5 business days of your request, JusticeBot will transfer the domain into your legal name and email as Registrant at no additional service fee (you remain responsible for any registrar transfer fees and any premium price difference under 4.2). Until transfer is completed, you authorize JusticeBot to manage DNS and related records solely to provide the Services. JusticeBot will not assert any lien, security interest, or set-off over the domain and will not withhold transfer except where required by law, court/registrar order, or a UDRP/DRS dispute. You agree to provide timely, accurate Registrant details to complete transfer.
4.4 Renewals. After the first year, renewal is at then-current market rates charged by the registrar; you are responsible for timely renewal payment. We’ll send reasonable renewal reminders, but we are not responsible for expiration or loss if unpaid.
4.5 Transfers. Upon request, we will unlock the domain and provide the EPP/Auth code to transfer to another registrar. Most registrars do not allow transfers within the first 60 days of initial registration or a prior transfer. Transfer fees are your responsibility.
4.6 Email mailbox. One (1) professional mailbox is included for the first year. Additional mailboxes, storage upgrades, or third-party email services are billed separately.
4.7 Non-refundability & availability. Domain purchases are final and non-refundable. Domain availability is not guaranteed until successfully registered. We may refuse domains that are unlawful, infringing, or violate policy.
4.8 DNS & acceptable use. We may suspend DNS or email routing for abuse, fraud, or illegal use, or to comply with law or registrar policies.
5) Third-Party Services, Privacy & Personalization
5.1 External dependencies. Some features depend on third parties (e.g., WhatsApp/Meta, SMS/USSD carriers, Stripe or other processors, AI providers). Usage-based fees (e.g., messaging, AI tokens, premium domains) are not included unless expressly stated; you are responsible for such costs billed directly or via pass-through.
5.2 Privacy cross-reference. Our Privacy Policy describes data categories, legal bases, cross-border transfers, sub-processors, and security measures. A current sub-processor list is available on request.
5.3 Availability. We are not liable for outages, changes, or interruptions caused by third-party providers.
5.4 Personalization signals (location, interests, age). To operate and improve the Services—and to make sponsor visibility and content more relevant—we may process limited personalization signals you provide or enable, including: coarse location (country/region/city, not precise GPS), areas of interest and brands you like, and age or age range. Processing follows our Privacy Policy and applicable law. You can opt out of marketing/sponsorship personalization at any time using in-product controls or by contacting privacy@justicebot.org. Opt-out does not affect strictly necessary processing required to operate the Services.
6) Setup, Delivery & Support
6.1 Progressive delivery. Services are configured progressively during your membership term and depend on your timely inputs, content approvals, and third-party reviews (DNS, app/channel approvals).
6.2 Support. Email support during posted business hours; response times are commercially reasonable.
6.3 Electronic communications (CASL). By providing contact details, you consent to receive service and marketing communications as permitted by law (including CASL). SMS/WhatsApp marketing messages include opt-out keywords (e.g., STOP) which we honor promptly. You can unsubscribe from email marketing at any time; service/transactional notices may still be required.
6.4 Beta features. Some features may be released as Beta and are provided as-is without commitments. Unless a separate SLA applies, we do not guarantee uptime or time-to-delivery.
6.5 Transparency; no solely automated decisions with legal effect. We may use personalization and ranking signals to tailor content or placements, but we do not make solely automated decisions that produce legal or similarly significant effects about you. You may object to profiling for direct marketing at any time as described in the Privacy Policy.
7) Your Responsibilities & Acceptable Use
7.1 Review before use. You must review and approve AI outputs, templates, and website content before publishing or sending.
7.2 Lawful use only. Do not use the Services for unlawful, infringing, deceptive, harassing, or abusive purposes; do not attempt to bypass security, scrape at scale, or overload systems.
7.3 Content rights & moderation. You represent you own or have rights to content you upload and grant us the license in Section 8. We may remove or restrict content or accounts that violate law or these Terms. To report alleged infringement or unlawful content, contact abuse@justicebot.org; we may act at our discretion.
8) Intellectual Property, Outputs & Data Use
8.1 Ownership. You (or your organization) own your Content (inputs, uploads, prompts, files, matter data, branding, websites we generate for you, and any first-party materials you provide). JusticeBot and its licensors own the Platform (software, models, templates, UI, documentation) and Service Improvements.
8.2 Definitions.
Content: anything you or your organization submit, upload, connect, or authorize us to process.
Output: responses, drafts, sites, messages, and other results generated by or through the Services based on your Content and configurations.
Derivative Works (of Content): transformations, format conversions, structured data, embeddings/vectors, cached artifacts, translations, or templated versions created to operate or improve the Services.
Service Improvements: analytics, models, heuristics, and de-identified aggregates generated by operating the Services (e.g., spam/fraud signals, latency metrics, feature usage).
8.3 License from you to JusticeBot (royalty-free, limited purpose). You grant JusticeBot a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to host, store, transmit, display, perform, reproduce, modify, translate, cache, create Derivative Works of, and otherwise use your Content and Output solely to: (a) operate, provide, maintain, secure, and support the Services; (b) comply with law, enforce these Terms, and prevent fraud/abuse; (c) create Derivative Works (e.g., embeddings, caches, structured data) required for (a)–(b); and (d) improve the Services and user experience as allowed under 8.5. We will not publicly disclose your non-public Content or Output except as required to operate the Services, comply with law, or with your consent. This license does not transfer ownership of your Content.8.4 Your rights in Output (assignment). Subject to third-party rights and applicable law, JusticeBot assigns to you any assignable IP rights it has in Output generated uniquely for you from your Content and configurations, so you can use, publish, and license that Output for your business. This assignment does not include the underlying Platform, models, or generic templates, which remain JusticeBot IP.
8.5 Product improvement & model training (enterprise opt-out). We may use de-identified and aggregated usage data, Derivative Works (like embeddings), and Service Improvements to improve reliability, safety, abuse detection, ranking, and UX. Enterprise/business customers may opt out of using their Content/Output for model training by emailing legal@justicebot.org or via an in-product control (when available). Opt-out does not restrict security/abuse detection, legal compliance, or de-identified operational analytics. We do not sell your Content. We do not publish your confidential Content or Output for others to use.
8.6 Feedback. If you provide ideas, bug reports, or suggestions (“Feedback”), you grant JusticeBot a perpetual, irrevocable, worldwide, royalty-free license to use the Feedback for any purpose without attribution or compensation.
8.7 Data export. Within 30 days after your membership ends, you may request a reasonable export of your Content and Output (format subject to technical limits). Operational logs, Derivative Works used for security/service integrity, and Service Improvements are not subject to export.
9) Credits (Purchased vs Promotional)
9.1 Types. “Purchased Credits” are credits you buy from JusticeBot (stored value usable only within the Services). “Promotional Credits” are free credits JusticeBot issues (e.g., sponsor-funded, goodwill). Both types work only on JusticeBot features; neither is cash.
9.2 Uses & limits (no fee-splitting). Credits may be redeemed for JusticeBot platform features (e.g., Chat Assist, Lawyer-Verified Guidance routing, session initiation, communication tools). Credits do not pay legal fees and are not a percentage of legal fees; any lawyer-client fee arrangement is between you and the lawyer under a separate engagement.
9.3 Expiry. Purchased Credits do not expire except as permitted by law (and never where prohibited). Promotional Credits expire 90 days after issuance except where prohibited by law. If an account is inactive for an extended period, we may apply breakage/abandonment handling only as allowed by law and without reducing any non-waivable rights.
9.4 Transferability & cash-out. Credits are non-transferable, have no cash value, and are non-refundable, except where a cash refund is required by law for Purchased Credits (then we’ll refund the original payment method for the unused Purchased Credit balance only).
9.5 Order of redemption. When both are present, Promotional Credits are redeemed first, then Purchased Credits.
9.6 Pricing; currency; taxes. Prices are shown in the checkout currency. Taxes (e.g., VAT/GST/HST) may apply to Purchased Credits at purchase. We may change prices prospectively; posted prices at time of purchase apply to that purchase.
9.7 Fraud, chargebacks, abuse. We may suspend or void credits obtained or used via abuse, fraud, chargeback, or policy violations. If a payment is reversed/charged back, we may deduct or cancel an equivalent amount of credits.
9.8 Records & errors. Keep your receipts. If you believe your credit balance is inaccurate, contact support within 30 days; we’ll investigate and correct bona fide errors.
9.9 Regional rights. Nothing in this Section limits non-waivable consumer rights (e.g., Québec/consumer gift-card rules). Where law requires different treatment of Purchased Credits (e.g., no expiry, cash-out on small balances), we will comply in that jurisdiction.
10) Fees, Payments & Refunds
10.1 All sales final (subject to law). Payments are non-refundable to the extent permitted by law. This does not limit any non-waivable consumer rights (including statutory cooling-off periods) in your jurisdiction.
10.2 Payment processors. JusticeBot is not a payment processor and does not hold funds. We use third-party payment processors (“Payment Processors”) to process payments. You acknowledge that Payment Processors are integral to the Services and that we may exchange information with them to facilitate payments, fraud checks, and compliance.
10.3 Taxes. Fees are exclusive of taxes; you are responsible for applicable taxes.
10.4 Chargebacks & suspension. Initiating a chargeback may lead to suspension of Services pending resolution.
11) No Warranty; Limitation of Liability
11.1 As-is. To the fullest extent permitted by law, the Services are provided “as is” and “as available.” We disclaim all warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and availability.
11.2 Cap. To the fullest extent permitted by law, our total liability for all claims will not exceed the amounts you paid to JusticeBot for the Service giving rise to the claim (e.g., $250 for a Founding/Early Membership).
11.3 No indirect damages. We are not liable for any indirect, incidental, consequential, punitive, special, or exemplary damages (including lost profits, data, goodwill), even if advised of the possibility.
12) Indemnification
12.1 You agree to defend, indemnify, and hold harmless JusticeBot and its personnel from and against claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Services; (b) your Content, Output, or instructions (including claims that your Content or prompts are unlawful, infringe IP, or violate privacy); or (c) your breach of law, rules, or these Terms.
13) Sponsorship Visibility, Rankings & Availability
13.1 We may label, rank, feature, or surface sponsors and professionals using signals such as responsiveness, quality checks, ethics/compliance confirmations, limited personalization signals (e.g., coarse location, stated interests/brands, and age range where permitted), sponsorship status, and user feedback. Sponsorship placements help fund access and are not guarantees of outcomes or lead volume. Placement and availability are not guaranteed. Sponsored/Founding Member visibility is labeled and does not affect organic rankings. Organic lists use neutral criteria (e.g., alphabetical order, distance, availability), which we disclose in-product.
14) Changes to Services or Terms
14.1 We may update the Services or these Terms. We will revise the “Last Updated” date and, where required by law, provide notice. Your continued use after changes indicates acceptance.
15) Governing Law; Venue; Consumer Rights
15.1 Governing law & venue (each without regard to conflict-of-laws rules):
(a) Canada users: Laws of Ontario, Canada; exclusive venue in Ontario courts.
(b) All other users: Laws of Uganda; exclusive venue in the High Court of Uganda at Kampala.
15.2 Arbitration for cross-border disputes (ROW). For users in 14.1(b), any dispute not within the mandatory jurisdiction of a local consumer forum shall be finally resolved by confidential arbitration under the ICC Rules, one arbitrator, seat Kampala, Uganda, language English. Judgment may be entered in any competent court.
15.3 Non-waivable consumer rights preserved. Nothing here limits non-waivable statutory rights (e.g., local consumer-protection rules, cooling-off periods, unfair-terms regimes). If required, the law of your habitual residence applies to the extent required.
15.4 Injunctive relief. Either party may seek temporary or injunctive relief in any competent court to protect intellectual property, confidentiality, or security.
16) Miscellaneous
16.1 Force Majeure. We are not liable for delays or failures due to events beyond our reasonable control.
16.2 Assignment. You may not assign these Terms without our consent. We may assign in connection with a merger, acquisition, or corporate reorganization.
16.3 Severability; Entire Agreement. If any provision is invalid, the remainder remains enforceable. These Terms constitute the entire agreement between you and us regarding the Services.
16.4 Notices. Legal notices to JusticeBot must be sent to the address listed on our Contact page, with a copy by email to legal@justicebot.org (email copy alone is not notice).
16.5 Québec & language. For Québec consumers, documentation is available in French upon request. Nothing in these Terms limits any non-waivable rights under Québec consumer law.
16.6 Export controls & sanctions. You represent you are not subject to sanctions and will not use the Services in violation of export control or sanctions laws.
16.7 Incorporation by Reference; Binding Policies. The following documents are incorporated by reference into these Terms and form part of your agreement with JusticeBot: (i) the Privacy Policy; and (ii) the Disclaimer. By using the Sites or Services, you acknowledge and agree that you are bound by these documents, as updated from time to time in accordance with their terms. In the event of a conflict, these Terms control, except where applicable law requires otherwise or where the Privacy Policy controls matters of privacy and data protection.
16.8 Headings; Interpretation. Section and subsection headings (including descriptive phrases) are for convenience only and do not affect interpretation. “Including” means “including without limitation.” Examples are illustrative, not exhaustive.